Player Plaza Blog

The Art of Interviewing

In the business world, bringing on the right people is a well-known component of success.

In my opinion, I believe that the two most important attributes of a successful interviewer are self-awareness and the ability to gather as much information as possible within a restricted timeframe.

As in any interaction between two people, both participants bring a lot to the table before even a single word is spoken. Each person brings their already formulated values and beliefs of themselves and the world around them, biases (either conscious or subconscious), assumptions, and emotions. As an interviewer, it is absolutely crucial that we have a self-awareness of our thoughts, mood, and biases so that they don’t affect how we filter the information that is received during the interview, and as a result affect our interview decision.

When we listen, it is human to look for evidence that supports our beliefs, values, or assumptions. When we allow emotions or biases to get involved, it usually results in us hearing what we want to hear and our mind automatically filters out information that goes against our inner belief. This process is what makes first impressions so dangerous. A common trap that we, as interviewers, can fall into is allowing the first impression to overpower and determine the result of the interview. First impressions are strictly based on our pre-formulated beliefs, biases, and assumptions. If we don’t exercise self-awareness, the first impression that you form will shape the interview because you will specifically look for information that proves your first impression is correct.

Being self-aware is something that takes practice, but there are two things that you can do to help you during the process. First, try your best to withhold evaluation until you have gathered all of your information by using the SHARE Model during the interview. We are all human and each one of us forms first impressions when we meet someone. As interviewers, it is crucial that we put those first impressions aside and focus on gathering as much information as possible through the behavioral approach. Second, try to hunt for negative evidence. Seldom do we look for evidence to prove ourselves wrong. If we make up our minds to seek out ideas that might prove us wrong, as well as those that might prove us right, we are less in danger of missing what people have to say.

In conclusion, I would like to challenge each one of you to be aware of yourself. Be aware of your thoughts, beliefs, values, feelings, and think about how they affect your interactions with other people. Not only will it help you in your professional life as an interviewer, but it will also help you in your personal life as well.